Course Outcomes
Role of Quality Improvement
Explain the role of quality improvement as a business strategy
Variability in Processes and Process Outputs
Explain the relationship between variability in processes and process outputs and the quality and cost of the results produced
DMAIC
Use the six sigma DMAIC process for quality improvement projects
Design and Use Charts
Design and use Shewhart, Cusum, and EWMA control chars to recognize common and special causes of variability
Contruct Plans
Construct attribute and variables acceptance sampling plans
Measurement Analysis Tools
Use other useful quality tools for measurement analysis, discovering root causes, and eliminating quality problems